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If your last IT emergency landed on a Friday afternoon and you spent the weekend Googling router firmware, you already know what managed IT services are for, you just haven't made the switch yet. This post breaks... Continue Reading
Top-performing football teams don't prepare only for kickoff. They prepare for the exact moment everything goes sideways. A penalty, injury, ejection, broken assignment, or disputed call can flip the game in an... Continue Reading
Your internal IT person just gave two weeks' notice, and your first instinct is to hire a replacement, but a growing number of Portland businesses are asking a different question: should we even rebuild that role... Continue Reading
A ransomware attack on an Oregon law firm doesn't just cost recovery time, under ABA Model Rule 1.6 and Oregon RPC 1.6, a breach of client confidential data can trigger a bar complaint before the threat actor has... Continue Reading
Most businesses don't choose to react—they just get pulled into it. You're focused on customers, supporting employees, and keeping everyday operations running, so planning for a disruption often gets delayed... Continue Reading
Your MSP proposal says "unlimited support," but buried in section 4.2 is a line that excludes after-hours response, hardware replacement, and anything outside a predefined device list. Before you sign a managed... Continue Reading
Business disruptions rarely arrive with any warning. One day it's a dead internet connection that cuts off access to customer files. Another day it's an unexpected absence that leaves payroll stranded with the... Continue Reading
No business wants to deal with a serious disruption, but recovery success is never based on luck or optimism alone. What truly makes the difference is preparation. A well-built incident response plan gives your... Continue Reading
Read the Article (page 19) Most of us have experienced "security theater" without ever realizing it. Take the TSA. Now, before anyone gets upset, I'm not saying airport security doesn't serve an important... Continue Reading